The Anxiety Summit – Frequently Asked Questions

These are questions that have come in from real people and I do hope they help! Please check below to see if we have answered your question. If not, please use support@everywomanover29.com to contact us with your question.

Q1. I signed up, but haven’t received my registration confirmation email nor any emails about the speakers.

A. Your email may have been blocked or delayed by your email service/ISP. Also, if you are using your work email, it’s also possible their server setting is blocking certain emails (especially, non-profits and governments tend to have strict restrictions.). And unfortunately, there isn’t anything we can do about this on our end…

If you are a non-profit, etc. and are using a .org/.gov/.edu email address, we strongly recommend that you use your personal email address. If you are already using a personal email address, and you are still not receiving our emails, check your junk holder, add @everywomanover29.com to your safe sender’s list, or try a different email address.

Q2. I listened to day 1 speakers and now I don’t see the day 2 speakers?

A. Use the same link for each day’s replays – you may need to refresh your page.

Q3. Where is the link to day 2 (or 3 or 4 etc)?

A. Here is your link you can use every day to listen to the interviews scheduled for that day (prior speakers will be switched out and new ones added each day at 9am PDT). USE THE SAME LINK EVERY DAY
https://www.theanxietysummit.com/replay-gift/

Q4. I just heard about this and really wanted to hear the interview today. How do I access this since I probably missed this morning’s email?

A. We send out daily reminder emails in the morning, so if you signed up for the Summit later in the day, you will start receiving those emails the following morning. In the meantime, you can still access today’s interviews at:
https://www.theanxietysummit.com/replay-gift/

Q5. When I click on the replay button, nothing happens.

A. The replay is being delivered by a service called Instant Teleseminar, that’s very user-friendly and known to be reliable. If you have problems with the play buttons, InstantTeleseminar suggests the following:

clear your browser cache – Google “how to clear my browser cache”
get the latest flash player – Google “flash player” to get the installer
try rebooting your computer
use a different browser (Chrome, Firefox, Safari…)
if available, use a different computer (some computers like the ones at work very often have restrictions as to what can be accessed)

99% of attendees have no problems listening – you’re in the 1% if you are experiencing technical problems with the replay. Sorry! All technology seems to have some problems but InstantTeleseminar has the fewest. They tell us the problem is something on the user’s end.

Q6. I do not see the audio player on my screen.

A. Try using Google Chrome. If you normally use Firefox with add ons, this may be causing the problem. If you are already using Chrome, try a different browser. You may want to use a different computer as something like this could be caused by a conflict with something that’s already on your computer.

Q7. I signed up earlier today and have not received the email listing the speakers.

Q8. I got about 20 minutes into an interview recording, and then accidentally exited out of the page. I can’t find anyway to fast forward to where I was in the interview without having to listen to the whole thing again. Any way this is possible?

A. Yes, just click anywhere on the progress bar (the area that shows a black bar indicating the progress of the replay) to go to where you want to start listening to the audio. (If it doesn’t work in your browser you are using, try a different browser.)

audio-progress

Q9. Can I listen on an iPhone?

A. Yes, we experimented ourselves, and it worked for us. Please know that, if you encounter any problem listening to the interviews on iPhone or any other smart phones, we cannot troubleshoot as it’s beyond the scope of the support we provide.

Q10. It would help to show on screen while interviewing – subjects, med spelling, etc. for us who aren’t familiar with the words – will this type of thing be available for any of the interviews.

A. Unfortunately not. It adds on to the cost of an already expensive process. In the meantime, you have an option of purchasing the transcripts. We added these for this very reason. You can look at your buying options here.

Q11. I purchased the audio only package and would like to upgrade and purchase the Transcripts for each speaker. Is this option available?

A. Yes it is – we added it after someone asked. Just forward your MP3 purchase receipt to mika@everywomanover29.com with your upgrade request. We’ll then send you a link where you can purchase an upgrade.

Q12. I signed up and received day 1 speaker emails but didn’t receive day 2 speaker email.

A. The daily speaker emails are sent at 7:30 am PDT, so you should have them by now. Please check the junk mail folder (and Promotional emails tab in Gmail). We have found that Gmail tends to delay the delivery of many promo type emails, so that might be the case as well.

Q13. Can you please keep the audios available for 48 hrs to keep up?

A. We need to keep to the planned schedule and give all the speakers fair coverage so there will be 2 new interviews each day and they’ll only be up for 24 hours as planned. You will have a chance to vote for favorites for a replay of the top 5 at the end of the summit. You can also purchase the Transcripts for each speaker here.

Q14. Can we still get the giveaways from the speakers past the 24 hour window? I don’t see how to access those links?

You can get access to the giveaways from ALL the speakers here:
https://www.theanxietysummit.com/speaker-gift/

We will be adding additional blog posts with links to some of the articles and research we discussed in some of the calls. We’ll be sending an email when those are ready so stay tuned.

Q15. I had trouble hearing everything on one of the interviews.

Unfortunately there is nothing we can do on this end.

The transcript would be your next best bet and you can look at your options here:
https://www.theanxietysummit.com/#order

Q16. Where are the links to research and articles mentioned in some of the talks?

We will have a blog post dedicated to each speaker with links to the articles, blog posts and research we discussed in some of the calls. It will also have links to their book/s and gift/s

Q17. Loving your summit. I want to purchase the recordings. I have not downloaded MP3s before. Do I need a special device to listen to these? How does this work?

You’ll receive a website page at the end of the summit with links for each speaker/topic.

There will be instructions on how to download. It’s really easy – right click the link and select “Save as.” This will save the MP3 file (and PDFs if you choose the transcript option) to your PC or MAC and you can simply re-listen to them using the default audio player you have on your computer (or open the PDF and read the interviews).

If you get stuck we’ll be here to help!

Q18. How do I save the MP3 and/or PDF files to my mobile device (iPad, tablet, smartphone, etc.)?

Although we’d love to help you enjoy your downloads as much as possible, we do not know exactly how every single device on the market works. We recommend to do online research for your particular device/tool or ask the manufacturer/service provider. (Or ask your tech wizard family member/friend!)

Q19. Can I purchase only transcripts? (I don’t like to listen to mp3s.)

Unfortunately we only have 2 options for purchasing the interviews: audio mp3s or audio/mp3s plus transcripts.

Q20. Can I purchase the interviews via 2 payments?

Unfortunately we are not set up for taking 2 payments.

Q21. Can I just receive summit emails and not the weekly newsletter and other emails unrelated to the summit?

We state under the event registration form, “You will also be added to Trudy’s newsletter list and can opt out at any time.” Although we certainly understand your request to receive only the Anxiety Summit-related emails, our system is not set up to handle that at the moment. We apologize for the inconvenience.

Q22. How do I buy season 1 of the Anxiety Summit and is there any discount for buying both season 1 and season 2 of the Anxiety Summit before Nov 16?

Season 1 is $30 off the original price, if you purchase before Nov 16th.

Also, Season 2 is $60 off the original price, if you purchase before Nov 16th – that is a great savings of $90.00. Prices will be increasing after Nov 16th.

Here is the link for buying season 1: https://www.theanxietysummit.com/season-1/

And here is the link for buying season 2: https://www.theanxietysummit.com/#order

Q23. Some speakers were mentioned in Trudy’s opening call (such as Julia Ross and Dr. Josh Friedman), but I don’t see either listed in the speakers. Did I miss a list of speakers somewhere or did I just misunderstand the comments in the opening session?

These were two of the many fabulous speakers that were interviewed in season 1 of the Anxiety Summit (June 2014). You can see all the speakers and topics here: https://www.theanxietysummit.com/season-1/ If you do decide to purchase season 1 it’s actually on special during this summit ($30 off the original price). Enjoy!

Q24. I had problems with the replay button on day 1 and 2 and couldn’t listen to Randy’s fish talk, JJ’s Sugar talk and Julie’s fermented foods talks? Is there any way you can make those available for us to listen to?

We have installed a new audio player for those of you who had problems with the original one from InstantTeleseminar AND we do apologize for the inconvenience. We’ve been hearing the new one works for iPad and iPhone too. Because of this we’ve decide to replay these 3 speakers over the weekend (11/8 and 11/9) – enjoy!

Q25. I signed up for the free 7 day access to Jeffrey Smith’s film on GMO foods (Genetic Roulette) but I’m not sure how to go about viewing it?

Once you have signed up you’ll be emailed a password that you will use to access the video – enjoy!